Frequently Asked Questions.
01. What is the applicable delivery fee?
The delivery fee is $3. However, free delivery is provided for all orders totaling $30 or more.
02. What is the estimated delivery time?
The estimated delivery time is between 5 to 7 business days, excluding weekends and holidays. Kindly be aware that delivery times may be extended during promotional periods.
03. Has my order been confirmed?
Upon completing all order steps, a new page will display your order summary, including your Order Number. Following order confirmation, you will receive an email containing your order number, a comprehensive list of purchased items, the chosen delivery method, and the total order amount.
04. What are the various methods available for contacting customer service to seek assistance with any queries or concerns?
Should you require assistance for any reason, please feel free to contact us via direct message on Instagram, WhatsApp, or email.
05. Who is available to provide assistance and consultations regarding skincare concerns?
We have a dedicated team of pharmacists and beauty advisors available to assist with skincare consultations and inquiries